Customer Testimonials

“We switched to Pallets Resale two years ago and have not looked back. The quality of their Grade A recycled pallets is indistinguishable from new, and we are saving over 40% on our pallet spend. Their delivery is always on time, and the team genuinely cares about getting it right.”

“Pallets Resale transformed how we handle our surplus pallet inventory. Instead of paying for disposal, we now generate revenue from pallets we used to throw away. Their pickup scheduling is flexible, their pricing is fair, and the environmental reports they provide help us meet our corporate sustainability goals.”

“Managing pallet logistics across seven distribution centers was a nightmare until we partnered with Pallets Resale. Their team coordinates everything seamlessly. Pickups, deliveries, repairs, recycling, it all happens on schedule without us having to micromanage. They are an extension of our team.”

“What sets Pallets Resale apart is their transparency. Every quarter, they send us a detailed report showing exactly how many pallets were diverted from landfill, how much carbon was saved, and how our partnership contributes to the circular economy. That data is gold for our ESG reporting.”

“I have been in the pallet business for 22 years and I can say without hesitation that Pallets Resale offers the best combination of price, quality, and service I have encountered. Their grading system is honest, their sales team is knowledgeable, and they stand behind every pallet they sell.”

“When our primary pallet supplier went under with zero notice, Pallets Resale stepped in and had 5,000 pallets at our dock within 72 hours. That kind of responsiveness saved our production schedule and earned our loyalty for life. They have been our sole supplier ever since.”

“The repair service from Pallets Resale has extended the life of our pallet inventory by an average of three cycles. Their technicians do excellent work, the turnaround is fast, and the cost savings compared to buying new are substantial. We send them 500+ pallets for repair every month.”

“From a financial perspective, switching to recycled pallets through Pallets Resale was one of our best decisions. We reduced pallet costs by 45% in the first year while actually improving our sustainability metrics. The ROI was immediate and the savings are consistent quarter over quarter.”

“We import goods from 14 countries, and ISPM-15 compliance is non-negotiable. Pallets Resale handles all our heat-treated pallet needs with perfect documentation every time. Their certified facility processes our orders fast, and we have never had a single customs issue with their stamped pallets.”

“We evaluated four pallet companies before choosing Pallets Resale, and the difference was night and day. Their attention to detail, from pallet quality to delivery tracking to customer communication, is a level above everyone else. They treat our business like it matters, because to them it genuinely does.”

“Pallets Resale helped us build a closed-loop pallet program where we buy, use, return, and recycle through a single partner. The simplicity of the arrangement has freed up our warehouse team to focus on core operations instead of managing multiple pallet vendors.”

“Their fleet drivers are some of the most professional and courteous people we deal with. Always on time, always careful with the product, and always willing to accommodate our specific dock requirements. It is a small thing, but it speaks volumes about the company culture.”